There has been an increase in the number of people in Waterloo region applying for assistance to help pay their heat and hydro bills.
That's according to Martha Wolf, manager in employment and income supports with the region. She said the Waterloo Region Energy Assistance Program (WREAP) helps pay for electricity, gas or oil and water along with other support.
"The number of requests overall indicates a dramatic increase during the second half of 2021," said Wolf. "Before the pandemic, we received 62 requests per month and now we are receiving 133 requests per month. This would line up with the ending of other provincial pandemic related benefits like CERB."
Wold said the majority of requests are for utility disconnects or arrears.
Factors that intake workers consider when people apply include:
- Assistance they're receiving.
- Money in their bank account.
- Liquid assets they may have.
Planning this winter
During the coldest months of the year, anyone who can't afford to pay their electricity or natural gas bills, won't have their service cut off. Winter disconnection is banned in Ontario between November 15 and April 30th, but late payment fees are still tagged on.
"If you're in a situation where things are getting tight but you're not in an emergency situation yet, you should still look to try to create a payment plan with your utility company to avoid the disconnection," said Wolf.
"But then, should that situation change and there are no longer any funds with which you would be able to pay your utility bill, then you should absolutely be calling."
Last month, the Ontario Energy Board (OEB) announced a decrease in the cost of electricity for residential and small business customers, which meant drops in price for some.
More people in Waterloo region asking for help with heat and hydro bills - CBC.ca
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